Terms and Conditions
fundraisingcards.co.uk is part of GET PADDED UP.
Payment
Full payment must be completed before goods are despatched. Payment can be made via PayPal (via a PayPal account) or via a credit or debit card (these payments are also processed by PayPal as a one-off card transaction but do not require an acccount or for one to be created). We now accept payment by either cheque, postal order or bank transfer, please see checkout for details.
Right to cancel
You have the right to cancel any purchase (with the exception of personalised goods which are exempt) within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us “fundraisingcards.co.uk” of your decision to cancel this contract by a clear statement (e.g. a letter sent by post (address as below or e-mail to sales@fundraisingcards.co.uk).
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel your purchase, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than –
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods to fundraisingcards.co.uk, 11 Courtland Rd, Wellington, Somerset, TA21 8ND, UK, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods."
Returns/Exchanges
In line with "The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013", personalised, customised or any other product where an adjustment has been made at the customers request (that prohibits re-sale to another customer) are excluded and cannot be returned. See "Legal Notice" for full details.
In the event that your fundraising cards are not as you expect, please email us with details of the return or exchange you require, within 14 days of receipt. Simply send the item(s) to the returns address as per your packing slip. If exchanging, there is a charge for the exchange postage cost (as detailed on your packing slip) and this can be enclosed as a cheque payable to GET PADDED UP or made via PayPal to sales@fundraisingcards.co.uk.
The customer will be responsible for the return postage costs (except in the case of faulty items) and for the postage costs of dispatching any goods required in exchange.
Holiday Periods - Closed for Dispatch
See `Holidays/Closed for Dispatch`
Picking Errors
We accept full responsibility for the wrong goods in the event of a picking error; please follow the returns process and we will correct at speed, including refund of your return postage costs.
Order Acceptance
Acceptance of your order (and the products within the order) and the completion of the contract between the customer and GET PADDED UP takes place when GET PADDED UP indicates, by email, that your order has been despatched. The acceptance will be considered complete and to have been effectively communicated to the customer, whether or not the email is received. On most occasions, payment may be taken before this point but acceptance of the order is not confirmed until the above proceedure is complete. In the event that we have to cancel your order, your payment will be refunded immediately.
A6 Card Sizes
Cards advertised as A6 are part of our value range. These cards are single sided. Personalisation is not available on this range.
A5 Card Sizes
Cards advertised as A5 can be personalised via the "in aid of" box. Personalisation must be entered on the product page prior to adding the item to the checkout. A5 cards are single sided for squares up to and including 50, double sided for 60 to 90 squares and in A5 booklet form for 100 squares and above.
A4 Card Sizes
Cards advertised as A4 can be personalised via the "in aid of" box. Personalisation must be entered on the product page prior to adding the item to the checkout. A4 cards are single sided for squares up to and including 100, double sided for 110 squares and above.
A2 and A3 Card Sizes
Cards advertised as A2 and A3 can be personalised via the "in aid of" box. Personalisation must be entered on the product page prior to adding the item to the checkout. Cards advertised as A2 and A3 sizes are made of A4 sized cards that form an A2 or A3 fundraising card when combined. We produce the A2 and A3 cards this way to ensure they can be sent at the lower cost "Large Letter" rate, therefore providing a more cost effective product to our customers. When received, the cards can be either a) pinned in order on a board or b) joined using tape on the reverse side to form the complete A2 or A3 card. For A2, 4 x A4 sheets make up the A2 sized fundrasing card and for A3, 2 x A4 sheets form the card.
All cards - update to content
Cards content (the content of the squares) is constantly updated to reflect success, trends or changes in public opinion as deemed fitting by GET PADDED UP. We do not update images when minor changes to square content takes place and therefore cannot gaurantee that the square content of images shown will match current production.